Problem Note 52863: A thread exception occurs when you run the premigration utility (sasciutils -useraction ContentCheck) on a SAS® Customer Intelligence 6.1 installation
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When you execute the SAS Customer Intelligence premigration utility, an error similar to the following might occur:
ERROR 2014-01-16 18:20:28: ERROR:Error in thread. ERROR 2014-01-16 18:20:28: ERROR:Exception: com.sas.services.information.metadata.OMRGroup incompatible with com.sas.analytics.crm.persistence.metadata.MASmartObjectIOInterface ERROR 2014-01-16 18:20:28: ERROR:java.lang.ClassCastException: com.sas.services.information.metadata.OMRGroup incompatible with com.sas.analytics.crm.persistence.metadata.MASmartObjectIOInterface at com.sas.analytics.crm.util.client.ContentCheck$ProcessMetadataIDs.run (ContentCheck.java:1224) at com.sas.analytics.crm.util.UtilityExecutor$CountedRunnable.run (UtilityExecutor.java:51) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask (ThreadPoolExecutor.java:898) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:920) at java.lang.Thread.run(Thread.java:736)
If the utility is running in debug mode, it might become unresponsive. If the utility is not running in debug mode, it finishes but renders the above error in the log.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Utilities | Microsoft Windows Server 2012 R2 Datacenter | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 |
| Microsoft Windows Server 2012 Datacenter | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2008 R2 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows 8.1 Pro | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows 8 Pro x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows 8 Pro 32-bit | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 for x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Standard Edition | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Enterprise 32-bit | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Enterprise x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft® Windows® for x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2012 R2 Std | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2012 Std | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows XP Professional | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Windows 7 Home Premium 32 bit | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows 7 Home Premium x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows 7 Professional 32 bit | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows 7 Professional x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Windows 7 Ultimate 32 bit | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows Vista | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows Vista for x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| 64-bit Enabled AIX | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| 64-bit Enabled Solaris | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| HP-UX IPF | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Linux for x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Solaris for x64 | 6.1_M1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
A fix for this issue for SAS Digital Marketing 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K90.html#52863A fix for this issue for SAS Marketing Automation 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K78.html#52863A fix for this issue for SAS Marketing Optimization 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K84.html#52863| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2014-05-01 09:44:50 |
| Date Created: | 2014-04-30 16:02:29 |