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SUPPORT / SAMPLES & SAS NOTES
 

Support

Problem Note 52863: A thread exception occurs when you run the premigration utility (sasciutils -useraction ContentCheck) on a SAS® Customer Intelligence 6.1 installation

DetailsHotfixAboutRate It

When you execute the SAS Customer Intelligence premigration utility, an error similar to the following might occur: 

ERROR 2014-01-16 18:20:28: ERROR:Error in thread.
ERROR 2014-01-16 18:20:28: ERROR:Exception:
com.sas.services.information.metadata.OMRGroup incompatible with
com.sas.analytics.crm.persistence.metadata.MASmartObjectIOInterface
ERROR 2014-01-16 18:20:28: ERROR:java.lang.ClassCastException:
com.sas.services.information.metadata.OMRGroup incompatible with
com.sas.analytics.crm.persistence.metadata.MASmartObjectIOInterface
	at
com.sas.analytics.crm.util.client.ContentCheck$ProcessMetadataIDs.run
(ContentCheck.java:1224)
	at
com.sas.analytics.crm.util.UtilityExecutor$CountedRunnable.run
(UtilityExecutor.java:51)
	at
java.util.concurrent.ThreadPoolExecutor$Worker.runTask
(ThreadPoolExecutor.java:898)
	at
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:920)
	at java.lang.Thread.run(Thread.java:736)

If the utility is running in debug mode, it might become unresponsive. If the utility is not running in debug mode, it finishes but renders the above error in the log.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Customer Intelligence UtilitiesMicrosoft Windows Server 2012 R2 Datacenter6.1_M16.39.3 TS1M29.4 TS1M0
Microsoft Windows Server 2012 Datacenter6.1_M16.39.3 TS1M29.4 TS1M0
Microsoft Windows Server 2008 for x646.1_M16.39.3 TS1M29.4 TS1M0
Microsoft Windows Server 2008 R26.1_M16.39.3 TS1M29.4 TS1M0
Microsoft Windows Server 2003 Enterprise Edition6.1_M19.3 TS1M2
Microsoft Windows 8.1 Pro 32-bit6.1_M16.39.3 TS1M29.4 TS1M0
Microsoft Windows Server 2003 Datacenter Edition6.1_M19.3 TS1M2
Microsoft Windows Server 20086.1_M19.3 TS1M2
Microsoft Windows 8.1 Enterprise x646.1_M16.39.3 TS1M29.4 TS1M0
Microsoft Windows 8.1 Pro6.1_M16.39.3 TS1M29.4 TS1M0
Microsoft Windows 8 Pro x646.1_M16.39.3 TS1M29.4 TS1M0
Microsoft Windows 8.1 Enterprise 32-bit6.1_M16.39.3 TS1M29.4 TS1M0
Microsoft Windows 8 Pro 32-bit6.1_M19.3 TS1M2
Microsoft Windows Server 2003 for x646.1_M19.3 TS1M2
Microsoft Windows Server 2003 Standard Edition6.1_M19.3 TS1M2
Microsoft Windows 8 Enterprise 32-bit6.1_M19.3 TS1M2
Microsoft Windows 8 Enterprise x646.1_M16.39.3 TS1M29.4 TS1M0
Microsoft® Windows® for x646.1_M16.39.3 TS1M29.4 TS1M0
Microsoft Windows Server 2012 R2 Std6.1_M16.39.3 TS1M29.4 TS1M0
Microsoft Windows Server 2012 Std6.1_M16.39.3 TS1M29.4 TS1M0
Microsoft Windows XP Professional6.1_M19.3 TS1M2
Windows 7 Enterprise 32 bit6.1_M19.3 TS1M2
Windows 7 Enterprise x646.1_M16.39.3 TS1M29.4 TS1M0
Windows 7 Home Premium 32 bit6.1_M19.3 TS1M2
Windows 7 Home Premium x646.1_M19.3 TS1M2
Windows 7 Professional 32 bit6.1_M19.3 TS1M2
Windows 7 Professional x646.1_M16.39.3 TS1M29.4 TS1M0
Windows 7 Ultimate 32 bit6.1_M19.3 TS1M2
Windows 7 Ultimate x646.1_M19.3 TS1M2
Windows Vista6.1_M19.3 TS1M2
Windows Vista for x646.1_M19.3 TS1M2
64-bit Enabled AIX6.1_M16.39.3 TS1M29.4 TS1M0
64-bit Enabled Solaris6.1_M16.39.3 TS1M29.4 TS1M0
HP-UX IPF6.1_M16.39.3 TS1M29.4 TS1M0
Linux for x646.1_M16.39.3 TS1M29.4 TS1M0
Solaris for x646.1_M16.39.3 TS1M29.4 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.